Privacy Policy
Privacy Policy
Last Updated: October 2025
At Ceepeeshandmade, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your data.
Information We Collect
When you visit our website or make a purchase, we may collect:
- Personal Information: Name, email address, phone number, billing and delivery addresses
- Order Information: Products purchased, transaction details, payment information
- Technical Information: IP address, browser type, device information, cookies
- Communication: Any correspondence you send us via email or contact forms
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about your order status
- Respond to your enquiries and provide customer support
- Send order confirmations and delivery updates
- Improve our website and services
- Comply with legal obligations
Marketing Communications
With your consent, we may send you:
- Information about new products
- Special offers and promotions
- Updates about our business
You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
How We Protect Your Information
We implement appropriate security measures to protect your personal information, including:
- Secure server technology (SSL encryption)
- Restricted access to personal data
- Regular security reviews and updates
- Secure payment processing through trusted providers
Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: Courier services for delivery, payment processors for transactions
- Legal Requirements: When required by law or to protect our rights
All third parties are required to keep your information secure and use it only for the purposes we specify.
Cookies
Our website uses cookies to:
- Remember your preferences
- Understand how you use our website
- Improve your browsing experience
You can control cookies through your browser settings.
Your Rights
Under UK data protection law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to processing of your personal information
- Request transfer of your information to another service
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us.
Ceepeeshandmade
United Kingdom
