Privacy Policy

Privacy Policy

Last Updated: October 2025

At Ceepeeshandmade, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

Information We Collect

When you visit our website or make a purchase, we may collect:

  • Personal Information: Name, email address, phone number, billing and delivery addresses
  • Order Information: Products purchased, transaction details, payment information
  • Technical Information: IP address, browser type, device information, cookies
  • Communication: Any correspondence you send us via email or contact forms

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about your order status
  • Respond to your enquiries and provide customer support
  • Send order confirmations and delivery updates
  • Improve our website and services
  • Comply with legal obligations

Marketing Communications

With your consent, we may send you:

  • Information about new products
  • Special offers and promotions
  • Updates about our business

You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

How We Protect Your Information

We implement appropriate security measures to protect your personal information, including:

  • Secure server technology (SSL encryption)
  • Restricted access to personal data
  • Regular security reviews and updates
  • Secure payment processing through trusted providers

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service Providers: Courier services for delivery, payment processors for transactions
  • Legal Requirements: When required by law or to protect our rights

All third parties are required to keep your information secure and use it only for the purposes we specify.

Cookies

Our website uses cookies to:

  • Remember your preferences
  • Understand how you use our website
  • Improve your browsing experience

You can control cookies through your browser settings.

Your Rights

Under UK data protection law, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Request transfer of your information to another service

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us.

Ceepeeshandmade
United Kingdom