Shipping & Delivery
Shipping & Delivery Information
At Ceepeeshandmade, each product is handcrafted to order with care and attention to detail. Here's everything you need to know about delivery.
Delivery Areas
We deliver throughout the United Kingdom. Delivery costs will be calculated at checkout based on your location and the size of your order.
Lead Times
Because every item is handmade to order, please allow time for crafting and delivery:
- Standard Products: Typical lead time is 4 weeks from order confirmation
- Custom Orders: Lead times vary depending on complexity - we'll provide an estimated timeframe when you place your order
- Busy Periods: During peak seasons, lead times may be extended - we'll keep you informed
How Your Order is Delivered
Due to the size and weight of our handmade timber products, all orders are delivered by courier service. You'll receive:
- Order confirmation email when you place your order
- Updates on your order's progress as it's being crafted
- Dispatch notification with tracking information
- Delivery updates from the courier
Delivery Process
Courier Delivery: Our products are delivered by professional courier services. The courier will contact you to arrange a convenient delivery date.
What to Expect: Products are carefully packaged to ensure they arrive in perfect condition.
Delivery Costs
Delivery costs are calculated based on:
- Your delivery location
- The size and weight of your order
- Current courier rates
The exact delivery cost will be shown at checkout before you complete your purchase.
Order Tracking
Once your order is dispatched, you'll receive tracking information so you can monitor its progress and know when to expect delivery.
Delivery Issues
If you experience any problems with your delivery, please contact us immediately and we'll work with the courier to resolve the issue as quickly as possible.
Questions?
If you have specific delivery questions or requirements, please contact us before placing your order and we'll be happy to help.